The court procedures are time consuming and conservative. Try to negotiate the matter outside court and if that doesn’t work out then proceed with the consumer court in India.
Carefully look at the value of the product/service and tally with the time\money you need to spend for the court formalities. You should not take any spontaneous action in this regard,
rather take few days, make your mind calm and then take a decision accordingly. Still if you think that your consumer rights are infringed by a company or business or person,
you must take them to task by filing your case in the consumer court.
It is no secret that fighting a case at the consumer court India can be very time consuming and frustrating. In India, many people try to negotiate the matter outside. They seek legal recourse only if they are not able to resolve the situation on their own. It is important to hire a good consumer court lawyer in India who can advise the client on the suitable course of action to be taken.
You may please go-ahead and add your profile if you are one of the consumer court advocates from India.