Nowadays Consumer is a king so consumer should be protected. Let us take a look at consumer protection in India. There are so many laws to protecting consumer rights. Through the consumer protection act, the consumers are aware of their rights and responsibilities to protect them from unfair practices and solutions to their grievances. Some consumer protection acts as follows; Cosmetic Act, Fair Debt Collection Practices Act, the Fair Credit Reporting Act, Truth in Lending Act, Fair Credit Billing Act, the Gramm–Leach–Bliley Act, etc. It is very important they know about these rights. A consumer is the one who assumes to be treated like a King as they bring business to the vendor.
If Consumers Need To Be Protected?
If any consumer can face a bad impact or grievance or unfair practice from sellers the consumer can directly approach the court. They can have tools at their disposal such as consumer complaints, courts, forums, etc. The consumer’s rights are they know about the product quality, validity, purity, potency, the standard of price, etc. Nowadays let the seller be beware, because of so many consumer protection laws and policies introduced by the government to protect consumer rights. The judiciary takes initiative and provides them with justice. There are varieties of products available in the markets which are so colorful and attractive to the children. Such kinds of products are injurious to the health of the consumers.
Consumer Complaints are the first step of redressal that the customer takes in the process of consumer protection. Consumer complaints and feedback through the internet help to prevent the product poor quality and preserve people’s health better. Consumer satisfaction about a product is the most important thing the same as consumer feedback. Consumer's complaints are prevented from poor quality and improve their services. It is a fair measure to protect consumer's rights.
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